Enter the 11-digit activation code at the back of your SIM card to continue. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. As a result, you may not be able to connect to Mint Mobiles network. Make sure the other phone doesnt have a carrier yet. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Employers can decide unilaterally when the leave days are taken. Walk around your home until you find better coverage. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Then drag the top down. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Tried a second trial as well with the same results. Trying to add a new APN but it isn't saving. Should I cancel my existing service before I transfer my number to Mint Mobile? If neither is available, I just see an X. To rule out this error, youll need to repeat the activation process. It didnt work either. Here are some tips on how to get it back. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Need a large amount of high-speed data. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. To check this: Not always. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . Updating your firmware might eliminate the bugs on the phone. Website. In the other, I used a new trial sim card and could not get it to work. So thats how to troubleshoot network issues on your Mint Mobile. If your phone supports Mint Mobile, youll be moved to the next stage automatically. Sounds like APN related. Can I bring my current phone number to Mint Mobile? Your device is not connected to a mobile network". Go over there and see if thats the case. Switched to Mint last night, port supposedly went through today. If you still cant get any service, continue to the next tip. (also the website specifically said my phone is "perfect" for Mint Mobile service) Anyone else run into this when they first activated? If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Bags? No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. Press J to jump to the feed. For those looking at inexpensive . Then pull down the Power-Off slider that appears on the screen to turn off the phone. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. I am being told this could take up to 72 hours for resolution. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. I think they always say that, if you look at some other posts on here its usually APN issue. What about international roaming credits? However, when I inserted the card, my phone had no service at all. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap I did reach out to Support and now the issue has been escalate by them to Tech Support. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Select the amount of roaming credit youd like to purchase. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. Use hotspot data. As such, you may need to get a new SIM. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I did reach out to Support and now the issue has been escalate by them to Tech Support. So you'll have access to the same quality coverage as T-Mobile customers. Purchased. Tap the current default limit and enter your desired limit. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Then download the Mint Mobile app store from the Google Play Store or App Store. Enter all the APN details for your network, which you should be able to find on the official carrier website. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Wait for 30 seconds, then turn Airplane Mode off. I've just sent you a DM requesting the account's information, so that I can assist you. Select the "Settings" icon on your homescreen 2. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. The Senior List is compensated when you click on the provider links listed on this page. Get $15 off your first order by using this Mint Mobile promo code. Somebody, please help! The proper way to insert a SIM into an iPhone is to place it face up. Create an account to follow your favorite communities and start taking part in conversations. I referred my sister. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. If that doesnt help, remove the SIM from your phone and reinsert it. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. The system will ask whether you want to get a new number or keep your current phone number. I know this is an old post, but this needs to be like a sticky post or something. Once your phone is off, wait 30 seconds and turn it back on. Tap the menu icon at the top right, then Reset to default.. An extra 1GB runs for. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. See at T-Mobile. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Go to Settings -> Network & Internet -> Data Usage.. The data is 4G LTE or 5G if you have a 5G phone. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. Boost Mobile unlimited for $25 per month. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Finally, my phone is working following your troubleshooting. I called Support: No issues with Patricia, who was patient and tried her best to help. Then, try using the SIM again. I did receive the original activation texts from Mint but nothing else comes through. Turned select automatically back on again. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Remove and re-insert your SIM into the phone to resolve this problem. 23. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. You can also set metered Wi-Fi if you have limited Wi-Fi data. How do I set up my phone for internet access and picture messaging? Reset Your APNs 2. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. The steps in your edit fixed my problem. Here are some tips on how to get it back. With Mint, you have the selection between 4GB, 10GB,. New to Mint? 2023 Uqnic Network Pte Ltd.All rights reserved. Make sure that you close the SIM tray completely, so that it isn't loose. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Read 1 more review about Mint Mobile Advertisement DP Content 1. MintMobileAlex 2 yr. ago Hey there! Now, try sending a message on your phone. 12. I've run out of hotspot data on my Unlimited plan - can I add more? Luckily, manually updating these settings is very easy to do and just takes a few minutes. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Once your phone is off, wait 30 seconds and turn it back on. You can think of them like the Costco of mobile carriers. Hi, I have been with MintMobile for the past 5 weeks with no problem. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. We are grateful for all the contributors - even the haters. Its an iPhone 8. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. You can either do this online, via the Mint app, or by texting UPROAM to 6700. It only works on WiFi. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. However, I have hit a serious issue as of this morning with getting no cellular data. Find the airplane icon on this list and press it to turn it off. Check your APN settings and/or switch to the fast.t-mobile.com APN. Note that this fix will only work for phones using CDMA networks. Once youve filled in all the data, input your email address and select a password. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Can I get a new phone number with Mint Mobile? Tickets? Wipe Cache Partition from Recovery 5. US Mobile Customer Service. Argentina. What if my payment fails or I forget to renew? 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