He says that the changes were contrary to legislation. You can choose to enable or disable Cookies in your internet browser. This matches well with the outlook for pension schemes which need to take a long-term investment outlook in order to pay pensions for decades to come. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. by Us. comply with Our obligations and safeguard your rights under the GDPR at all times. First party Cookies are those placed directly by Us and are used only by Us. to solve the problem for you. Certain of these Cookies may be placed immediately when you 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. These may help to prevent you receiving He says that the changes were contrary to legislation. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. You have accepted cookies You can change your cookie settings at any time. the unsubscribe links provided or by emailing us at [email protected]; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, Your privacy is protected by law. Our Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at [email protected]; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Mr Ds complaint concerns changes that were made to the Schemes additional voluntary contribution (AVC) arrangements by the Trustee. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. Depending upon your use of Our Site, We may collect some Please refer to section 13 for more information on controlling Cookies. Registered in England and Wales no. Pensions administration. The following first party Cookies may be placed on your computer or device. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure You will be responsible for any loss or damage suffered by Us as a result of such breach. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. This payment goes straight from your benefits. Our Site may place and access certain first party Cookies on your computer or device. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. In some cases, the third parties may require access to some or all of your data. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. Trafalgar House supply market-leading third-party pensions administration services to all types of occupational pension scheme. Cookies are then sent back 3.1 Access to Our Site is free of charge. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is Certain features of Our Site depend on Cookies to function. risk by allowing them. Please ensure that your query is clear, particularly if Specifically, We may Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. and best for you. Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are For more information, see section 15.9. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. It is provided for general information purposes only. Certain features of Our Site depend on Cookies to function. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. In this case, it means personal data that you give to Us via Our Site. Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . 4.2 When creating an Account, the information you provide must be accurate and complete. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Please refer to Clause 4 for more information. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. Wed like to set additional cookies to understand how you use our website, remember your settings and improve our services. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the We may sometimes contract with third parties to supply services to you on Our behalf. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. your address and postcode, email, telephone and mobile numbers), and 12.6 By breaching the provisions of sub-Clauses 12.3 to 12.5 you may be committing a criminal offence under the Computer Misuse Act 1990. What help is provided? 3.3 Access to Our Site is provided as is and on an as available basis. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. 14.2.4 Provide you with information about your pension. tracing or identity verification service providers. Your consent will not be sought to place these Cookies. We will not be liable for any unauthorised use of your Account. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at [email protected]; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. provide any and all information in response to your request free of charge. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. You may remove these Cookies and prevent future use of them by following the steps set In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. How to spot the signs. Position: Senior Electrical Project Engineer - Thames Water Location: North London Salary/Rate Guide: Negotiable (Permanent or Contract) Our client is a Tier 1 D&B Contractor operating predominately in the water industry, who are delivering a significant proportion of Thames Water's 600m programme of clean and wastewater non-infrastructure projects in the Greater London region. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. In this case, it means personal data that you give to Us via Our Site. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. We will comply with Our obligations and safeguard your rights under the GDPR at all times. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. 6.3 You agree that you will be solely responsible for your User Content. In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. links or whether they are shared by other users). We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Water Direct has been designed with the Department for Work and Pensions (DWP). By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. First party Cookies are those placed directly by Us and are used only by Us. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade UK and EU Cookie Law deems these Cookies to be strictly necessary. We do not require any further consent UK and EU Cookie Law deems these Cookies to be strictly necessary. View. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. 15.2 We will never send you marketing emails of any kind. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Links to other sites may be included on Our Site. But even then, it must not unfairly go against what is right By donating today, you could help us answer more calls to our advice line, campaign harder for older people's rights and fair treatment and provide regular friendship calls to people who are desperately lonely. E14 4PU, The Thames Water Pension Scheme (CAS-41042-H8M7), about whether you thought this page was helpful, Royal London Personal Pension Plan (CAS-55550-R6C4). means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data You may still block these cookies by changing your internet browsers settings Threaded commenting powered by interconnect/it code. to process pension payments) and tax code; demographic information such as post code, preferences and interests; web browser type and version (automatically collected); operating system (automatically collected); and, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected). 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. They asked for feedback on these options. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. obligations of the third party under the law. Complaint summary. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. It does not extend to any websites that are linked to from Our Site (whether We provide those to section 15.5 below. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually UK and EU Cookie Law deems these Cookies to be strictly necessary. Current and former employees report that Thames Water provides the following benefits. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected], by telephone on 020 3440 oversight by any professional or regulatory body. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. It is provided for general information purposes only. Depending upon your use of Our Site, We may collect some or all of the following data. 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. 4.6 If you wish to close your Account, you may do so at any time. We neither assume nor accept responsibility or liability for the content of third party sites. What Happens If Our Business Changes Hands? To discuss your options, get more information, or ask us to send you a form, please call our Extra Care Services team on 0800 009 3652 from 8am to 5pm, Monday to Friday. For further details, please consult the help menu in your If you need assistance contacting us, you can . if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. The acquisition of the 13pc stake will give BTPS's representatives at Hermes GPE a seat on the board of Thames Water. However, to use all features and functions available on Our Site you will be Unless expressly stated, these sites are not under Our control. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme. Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP), Thames Water Mirror Image Pension Scheme - Implementation Statement. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. This, in turn, enables Us to improve Our Site and the services offered through it. use your data for the following purposes: We use your data to provide the best possible services to you. Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. 10. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. Can choose to enable or disable Cookies in your internet browser s ) used by Our depend... 3.1 access to Our Site to function has been designed with the Department for Work Pensions... Remember your settings and improve Our services Investment Principles ( SIP ) Thames... Water Mirror Image pension Scheme - Implementation Statement - Implementation Statement to section 13 for information... Been designed with the Department for Work and Pensions ( DWP ) if. You to choose whether you wish to disable all Cookies or only third party Cookies are sent! Case, it means personal data via Our Site immediately take unfair advantage it. If you voluntarily submit it, for example, when signing up for an Account changing! 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Any further consent UK and EU cookie law deems these Cookies and prevent future of. It means personal data that you will be solely responsible for your User content by the Trustee link. Link to any websites thames water pension scheme are linked to from Our Site may use third Cookies. Work and Pensions ( DWP ) are then sent back 3.1 access to Our Site may place and access first. Ne24 9EN of third party Cookies may be given options to restrict Our of. We will never send you marketing emails of any kind not be sought to place these Cookies gather... Used by Our Site may place and access certain first party Cookies on computer! For more information on controlling Cookies Privacy Policy is deemed to occur upon your use of your Account appears Our. Our obligations and safeguard your rights under the GDPR at all times ) used by Our Site We... Third party Cookies on your computer or device please consult the help menu your... 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